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Data protection and GDPR

Last updated: March 22, 2026

Consent and access controls help your organisation protect family data.

1. Your GDPR Rights

You benefit from the following rights:

  • Right of access: Obtain confirmation that your data is being processed and receive a copy
  • Right to rectification: Have inaccurate or incomplete data corrected
  • Right to erasure ("right to be forgotten"): Request the deletion of your data
  • Right to data portability: Retrieve your data in a structured and readable format
  • Right to object: Object to the processing of your data
  • Right to restriction: Request the restriction of processing
  • Right to withdraw consent: At any time, without affecting prior processing

2. How to Exercise Your Rights

To exercise any of these rights, contact us by email at:

support@kidlinkpro.com

We commit to responding within a maximum of 30 days.

3. Protection of Children's Data

Photo-sharing permissions can be viewed and changed. Access depends on the role and children linked to the account. For access, export or deletion requests, contact support@kidlinkpro.com.

4. Security Measures

Production service connections use HTTPS. The application checks access by role and nursery. Our privacy policy describes processing and providers.

5. Sub-processors

  • Microsoft Azure / Microsoft Entra
  • Stripe
  • Twilio SendGrid
  • Firebase Cloud Messaging

Primary hosting uses Microsoft Azure in Europe. Our privacy policy explains providers, processing and your rights. AI writing assistance is disabled by default and is not part of the launch promises.

support@kidlinkpro.com

6. Data Breach

In the event of a personal data breach likely to result in a risk to your rights and freedoms, we commit to:

  • Notifying the supervisory authority within 72 hours
  • Informing you directly if the risk is high
  • Taking all measures to limit the impact

7. Data Protection Officer (DPO)

For any questions regarding the protection of your personal data:

JADEV GROUP (SRL)

Rue du Laekenveld 7, 1080 Bruxelles, Belgium

Email: support@kidlinkpro.com

8. Supervisory Authority

You have the right to lodge a complaint with the data protection authority:

Belgium: Data Protection Authority (APD)

Website: www.autoriteprotectiondonnees.be

9. Contact

For any GDPR questions:

  • JADEV GROUP (SRL)
  • Rue du Laekenveld 7, 1080 Bruxelles, Belgium
  • VAT: BE1027.114.687
  • Product email: support@kidlinkpro.com
  • Company email: info@jadev-group.com
  • Phone (Switzerland): +41 79 531 50 57
  • Phone (Morocco): +212 660 220 638